Breakdown

1. Describe your car problem either by taking a picture or record the sound of the problem or manually type the problem. You can also tick from listed menu.
2. Check that your default car is correct or add another car by clicking on the right side of the column.
3. Leave the booking schedule as “now” for immediate request.
4. Select authorized OEM workshop or any independent workshop or select “all” if you have no preference.
5. Select by tapping on the services that you need. Please add other services if the services you require is not listed.
6. Tap on request to send the job order.
Your request is sent to all nearby workshops. Please wait for reply.
When your request is accepted, you will receive the details of the workshop and the mechanic.
Please tap to confirm
Once you confirm, you can view the location of the mechanic by tapping "View Map"
You can also call the mechanic to follow up.
When the workshop has left the workshop, you are notified.
When the mechanic has arrived at your location, you will also be notified.
When the job was completed, you are also notified.

Pick Up

Vehicle Pick up service allows you to service your car at the comfort of your house or home or anywhere you are. Tap on the Pick-Up icon and either select for “Pick-Up” only or “Pick-UP and return”.
1. Check that your default car is correct or add another car by clicking on the right side of the column.
3. Leave the booking schedule as “now” for immediate appointment or change the date for future booking
4. Select authorized OEM workshop or any independent workshop or select “all” if you have no preference.
5. Select by choosing the services that you need or select from the ongoing promotion especially for your car. Please add other services if the services you require is not listed.
6. Tap on request to send the job order.
1. You can select service or part to replace for your car
For example, you can select tyre change
and add new part to input the sizes of your car tyre
Choose how many tyres you want to replace, select the brand and choose the tyre size.
Then SAVE your selection by tapping the top right
Review your request and tap on "Request" to send Job request to all nearby workshop.
Your request is then sent to all the workshop within your vicinity
Once your request is accepted, you are notified.
Please tap to confirm
You can then view the mechanic's location on map
You will be notified when the mechanic has left the workshop to pick up your car
You will also be notified when the mechanic has arrived at your location
Once the job was completed, the mechanic will inform when he is sending back your car
When the car has been sent back to your house or office, the job is completed.
If you have any problem with the car, you can click on CBJ (or come back job).
The apps will send request to the workshop for a repeated job.
When the mechanic has picked up your car, you can then rate the pickup service done by the mechanic

Drive In

Drive-In feature allow users to book an immediate (or future) appointment to avoid wasting time queueing at the workshop and drive straight to the workshop guided by Google Map or Waze.
1. Check that your default car is correct or add another car by clicking on the right side of the column.
3. Leave the booking schedule as “now” for immediate appointment or change the date for future booking
4. Select authorized OEM workshop or any independent workshop or select “all” if you have no preference.
5. Select what you want to do at the workshop either by typing the service/repair job manually or selecting from the list of scheduled services according to mileage or select from the list of current promotion. You can also add any parts or services from the listed category.
6. After you have made the selection, tap on request to send the job order.
The job request is then send to all nearby workshop and you just need to sit back and relax while waiting for their replies.
1. When your request was accepted by a workshop, you can view the workshop name, the distance, the service advisor or mechanic that accepted your job request.
2. If you do not want that workshop, click "Reject" Carbengkel app will then locate another workhop to service you.
3. If you agree, tap on confirm.
1. Once you confirmed, you can view the summary of your job request.
2. Tap on Drive-In to continue.
1. You have an option to call the workshop or click.
2. Click on GO to start the journey or call the Service Advisor or Mechanic for any further information. You can view the estimated time of driving to the workshop and the distance of the workshop to your location.
Select which GPS map you want to use to drive to the workshop.
Once you have arrived at the workshop, tap on "Yes" to inform the mechanic
You can rate the workshop and share your experience. It takes less than a minute to rate the workshop. Carbengkel monitors our workshop through true testimony from customers like you. Help us to provide you a better service by completing the rating and give us your feedback.
Your full transaction is complete.

Quotation

Quotation feature enable users to request for quotations for any repair, service and/or parts.
1. You can either take a picture of the parts that you want to request for quotation, or record the sound of the problem or type the items you want to seek quotation
2. You can also select the parts for quotation by tapping on Add parts
3. The feature also enable you to request for quotation for services by tapping on add service (to the list for quotation requests)
4. Check that your default car is correct or add another car by clicking on the right side of the column.
5. Select authorized OEM workshop or any independent workshop or select “all” if you have no preference.
6. After you have made the selection, tap on request to send the job order.
The request for quotation is then sent to all nearby workshop and you just need to sit back and relax while waiting for their replies.
1. Workshops are given 24 hours to reply with a quotation.
2. You can view all the quotations received by tapping on the notification at the top right corner at the homescreen # If you are agreeable to a quotation, tick on the price beside the quotation then: 3. Please state the booking date prefered 4. Please state the booking time for an appointment. 5. Please choose if you want your car to be picked up or you want to Drive-In to the workshop 6. Tap on "Request"
1. Your request was sent to the workshop, please stay on this screen until the workshop replied.
1. Once the workshop had confirmed, click on View Map to continue.
2. Follow the steps for Pick up or Drive-in.

Scheduler

The Scheduler allows the app to:
(a) reminds you of the next service according to the mileage.
(b) enable the app to remind you of the next service to maintain the manufacturer's warranty.
# You will need to input some basic car details to use this feature.
1. Select the car that you want to perform a scheduled services.
Once our partnership with automotive manufacturers are concluded, the minimum items to be serviced or replaced at regular interval will be listed with estimated cost price.
For now, the list is what we recommended for servicing.
1. You can book an appointment now for the next service or you can choose to be reminded.
2. Tap on BOOK
1. Please confirm the booking date recommended by the scheduler by tapping on YES or you can CHANGE the date.
2. tap on YES.
1. Select the time for the appointment
2. Then tap OK
1. Choose you want your car to be picked up for service or you want to drive to the workshop
1. Send the request to book the appointment by tapping on "Request"
Your request is sent to all nearby workshops
Once a workshop had accepted your request, then you can view the workshop details and either confirm or reject
1. Once you confirm, your appoinment will be recorded in scheduler and synchronized with your handphone calender.
2. When it is near the appointment date, the handphone calender and CarBengkel scheduler will prompt and remind you for the service
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Car Smart Apps Sdn Bhd
No 3A-17, The Place. Jalan PJU8/5G,
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Tel: 1700 81 5335

Email: info@carbengkel.com

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